Our Support

To ensure that you feel more relaxed about leaving your child in our care, we have a welcome policy encouraging parents to participate in 'settling-in' sessions enabling you to develop a good rapport with a key carer, working closely with your child and monitoring the progress made.

The key worker will work with you to plan a routine specifically tailored to your child's individual needs. He or she will also provide comprehensive feedback about your child's activities at the nursery, detailing, for example, sleep times of children under 2, feeding and general progress. Parents are encouraged to discuss any aspect of their child's care or development at any time with the key worker, a nursery teacher on duty or the manager. A two-way communication is of paramount importance to every child's happiness. In addition to informal chats, we encourage you to attend parents' evenings and open days. You are always welcome to contact us with any concerns or thoughts you might wish to share with us. We also have a Nursery Newsletter and a parents' notice board, which keeps parents up to date with nursery issues. If you wish to receive our Newsletter please contact us.

Before the nursery can be registered by OfSTED, there is a requirement to meet all the standards set out by DCSF (Department for Children, Schools and Families). We feel, however, that in order to ensure best practice and bring peace of mind to every parent, it is of paramount importance for us to go the extra mile.puch chair Having invested in modern premises with excellent facilities, we provide continuous professional development and training opportunities to every team member, as well as work closely with the Advisory Team of the Early Years Department of the Royal Borough of Kingston-upon-Thames.

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